REPORTING TO:

Team Lead, Client Services / Team Lead, Microsoft Infrastructure

POSITION OVERVIEW:

The Software Packaging Analyst will be accountable for working in a Microsoft environment using best practices to deploy desktop/ end user computing software in adherence with Penn West policies and procedures.

PRIMARY JOB DUTIES & RESPONSIBILITIES:

Duties include the following, but are not limited to:

• Software application packaging.


• Build new .MSI/.MST based packages using Wise Package Studio 7.0.


• Convert Wininstall .NAI format to .MSI based packages.


• Perform multiple QA tests against specific corporate standards.


• Coordinate / manage multiple packaging assignments.


• Issue resolution of client software configurations.


• Document processes, procedures, and technical issues; as needed.


• Provide backup for Wininstall/SMS/SCCM Administration.


• Liaise with vendor support teams to resolve questions, concerns, complaints in a timely manner.


• Work very closely with the Client Services group to ensure end user needs are met.

REQUIRED EXPERIENCE & SKILL SET:

• 2+ years of desktop engineering / packaging experience and/or combination of equivalent experience and education.


• In-depth knowledge of Wininstall Packaging and/or Wise Package Studio 5.x, 7.0.


• Strong working knowledge of VBScripts and .MSI Custom Actions.


• Strong troubleshooting skills in regards to the Registry and desktop based Security.


• Familiarity with many different packaging tools and utilities (Regmon, Filemon, etc.).


• Working knowledge of Wininstall and/or SMS 2003/SCCM 2007; package deployment and troubleshooting.


• Exposure to oil and gas software; an asset.


• Excellent multi tasking / time management skills.