Ledcor's Technical Division (LTS Solutions Ltd) has immediate openings for Dispatch Clerk in their Coquitlam Office. LTS Solutions Ltd. is a leader in providing telecommunication support services across North America. We specialize in providing maintenance, engineering and emergency restoration support to major telecommunication carriers across Canada.

Responsibilities

• Responsible for dispatching and completing all troubles and orders received from Client, with the outside field technicians.
• Orders initiate from the Lower Mainland, BC Interior, Edmonton, and surrounding areas.
• Ensure all customer commitments are met.
• Monitor queues in the dispatch system to ensure appointments are met and work is completed.
• Dispatch and write off Client orders and troubles with the outside field technicians using internal systems Ongoing liaison with Client employees

Requirements

• Must have good working knowledge of Microsoft Office, Word and Excel
• Ability to multitask in a very busy customer service oriented environment
• Excellent written and verbal communication skills is a must

Work Conditions

Dispatch Center currently runs seven days a week, 6:00am to 8:00pm. This position will include weekends and shift work.