Summary of Duties:

The Service Coordinator is responsible for assisting with the day-to-day coordination of all field and shop personnel.

Responsibilities:

• Provide support and business input to the Medicine Hat management team;


• Maintain and oversee quality and quantity of field and shop work;


• Comply with Health and Safety regulations;


• Provide daily business support to local customer base;


• Open work orders and coordinate with parts department for required job scopes;


• Daily coordination of service work and field technicians, assist with processing daily field and shop time sheets, assist with invoicing when jobs are finished;


• Provide on-call support for customers and service department;


• Coordinate all outside services and supply required purchase orders;


• Assist with service work when required.

Qualifications:

• Strong interpersonal and communication skills;


• Detail oriented for accurate paperwork;


• Ability to work effectively with all customers and employees;


• Ability to work effectively without supervision;


• Strong computer skills;


• Flexible to accommodate customers' changing demands; and


• Strong leadership ability to maintain day to day activities.